February 14, 2017 — Chicago
Transdev Names Jacquelyn Charles General Manager of Fulton County Contract
Transdev, the leading private-sector provider of multi-modal mobility solutions, is pleased to announce that Jacquelyn Charles has been named General Manager for Fulton County, Ga.’s Dial-A-Ride Transportation Services (DARTS) contract with the Department of Aging and Youth Services in the Atlanta Metro region.
Charles is a 16-year transit veteran who started in fixed-route operations with Charlotte Area Transit Systems before transitioning into paratransit management. In her new role, she will be responsible for managing all aspects of the Dial-A-Ride operations and maintenance, including reservation management, scheduling and dispatch, and maintenance on the 51-vehicle fleet. DARTS’ senior transportation services provide 290,000 trips per year.
“Jacquelyn’s intricate knowledge of all aspects of paratransit and Dial-A-Ride operations will help us to meet customer needs and remain successful in Fulton County,” said Derrick Breun, Vice President of Transdev’s Southeast Region.
Fulton County is the latest addition to Transdev’s Atlanta Metro-area contracts, augmenting its contracted operations for Cobb County, Gwinnett County, The City of Atlanta, and Georgia Regional Transportation Authority. Nationally, Transdev operates successful brokerage, paratransit and Dial-A- Ride operations in San Francisco, Baltimore, Seattle, New Orleans, Las Vegas, Long Island, and many other locations across the U.S.
As a leading operator and global integrator of mobility, Transdev gives passengers the freedom to move whenever and however they choose. We are proud to provide 11 million passenger trips every day, in 20 countries, with efficient, easy to use and environmentally-friendly transportation services that connect people and communities. Our approach is rooted in long-term partnerships with public authorities and businesses, and in the relentless pursuit of the safest, best quality and most innovative mobility solutions.