Proven Operating Performance

Harnessing Technology to Drive Performance and Ensure We Deliver Consistent Service Quality.

Our solutions are built on best practices from over 100 years of operating experience gained from managing contracts world-wide in every conceivable operating environment.

Clients depend on Transdev to deliver advanced systems, tools, processes and technology to improve performance and drive results. We have an unrelenting focus on safety, quality and efficiency.

12,500 employees
in our transit
operations
12,500 employees
in our transit
operations

Best Practices

Our solutions are built on best practices from over 100 years of operating experience gained from managing contracts world-wide in every conceivable operating environment.

Clients depend on Transdev to deliver advanced systems, tools, processes and technology to improve performance and drive results. We have an unrelenting focus on safety, quality and efficiency.

Transdev Operational Management

Through the use of dashboards highlighting key performance indicators (KPI), TOM enables us to monitor our performance in real time (hourly, daily, weekly) for safety, on-time performance, labor utilization, maintenance costs, service efficiency ratios and more. Data on our current and historical performance assists our managers to identify performance trends and address issues as they arise.

Dispatch: A core strength

Our comprehensive Transdev Dispatch System (TDS) supports Dispatchers to manage driver resources, track on-time performance in real time and seamlessly manage and pay our drivers. This powerful system manages driver check-ins, assigns vehicles and extra board drivers and records service exceptions to capture a complete picture of the service day.

Service design and run-cut optimization

Utilizing HASTUS and other tools we create efficient runcuts compliant with both labor and regulatory parameters. We carefully manage labor costs and work within the budget constraints of our clients.

Delivering exceptional customer service

Through the use of dashboards highlighting key performance indicators (KPI), TOM enables us to monitor our performance in real time (hourly, daily, weekly) for safety, on-time performance, labor utilization, maintenance costs, service efficiency ratios and more. Data on our current and historical performance assists our managers to identify performance trends and address issues as they arise.

Dispatch: A core strength

Our comprehensive Transdev Dispatch System (TDS) supports Dispatchers to manage driver resources, track on-time performance in real time and seamlessly manage and pay our drivers. This powerful system manages driver check-ins, assigns vehicles and extra board drivers and records service exceptions to capture a complete picture of the service day.

Service design and run-cut optimization

Utilizing HASTUS and other tools we create efficient runcuts compliant with both labor and regulatory parameters. We carefully manage labor costs and work within the budget constraints of our clients.

Achieve your vision for mobility.

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About Transdev
Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.

Copyright 2017, Transdev North America, Inc. All Rights Reserved.

Copyright 2017, Transdev North America, Inc. All Rights Reserved.