Transdev Link

Flexible, accessible on-demand microtransit platform.

Transdev Link

Flexible, accessible on-demand microtransit platform.

For someone whose residence is a mile or more away from a bus or rail station, transit might not be an attractive option: that’s where Transdev Link comes in.

At Transdev, we want to help our clients increase ridership by linking current and prospective passengers with bus stops and train stations. This first/last mile conundrum has routinely stymied public transit agencies. But our new solution, Transdev Link, harnesses technology to put that solution within the tap of a finger.

Transdev Link allows passengers to request a ride to the nearest transit stop through their smartphone and plan their entire journey throughout the rest of the system. A vehicle, typically a van, promptly arrives at their home to take them to the station, grouping them with other passengers heading the same way.

Transdev Link has been designed from the ground up to serve as an extension of transit service and can be branded as such.

First- and last-mile rides

Increase ridership on fixed-route bus service by offering a “first- and last- mile” service to bring people to and from selected bus stops who live too far away for transit to be a walkable option.

Choose what’s best for your service

Configure the shape and size of your service area, as well as fare structure,and destination restrictions. Provide full point-to-point rideshare service, or require customers to travel to or from a specific destination.

World-class routing and dispatch

Using a routing algorithm developed in-house by Transdev, we group passengers traveling in similar directions together in real time, maximizing the number of passengers in each vehicle at any given time and delivering extremely efficient service.

Innovative Features

Self-driving shuttles bring new challenges that require new skill sets. We are committed to helping clients effectively navigate the many technical aspects of operating them.

Intuitive trip booking

Passengers use the familiar map-based trip screen to request a ride

Data warehouse integration

We provide you access to all customer and ridership data – an extremely granular dataset useful for planning and marketing purposes

Real-time GTFS integration

If vehicles are equipped with real-time location tracking (CAD/AVL system), bus location data will be displayed in real-time on the app alongside Transdev Link vehicles

Integrated payment

Credit card within the app, or cash inside the vehicle.

Built for accessibility

Fully ADA-compliant service, designed to accommodate disabled, and those without credit cards or smartphones

Backed with sophisticated tech

Fully functional back-office software with analytics, driver management dashboard, and configuration settings

Branding

We help you develop a compelling customer-facing brand

Custom user app

We help you develop a compelling customer-facing brand

Ridesharing in Tampa

Hillsborough Area Regional Transit was seeking a ride-sharing solution that could help transport residents—who are typically unable to access the public transit system based on the existing network—from their home to four targeted bus stops.

Transdev introduced the new app and service to HART in Tampa, Florida in November 2016. The digital platform’s first location is already gaining rave reviews in a few pilot locations. Plans are underway to expand the service to other locations in the HART service area soon.

In the HART program, residents located within a three-mile radius of select bus stops can order on-demand shared rides for outgoing and incoming public transit trips from their smartphone or calling a traditional phone line. ADA-complaint vehicles are also available upon request to ensure equitable access for all.

The service also provides rides to passengers when their bus trip concludes. The subsidized ride shares cost residents $3 each way.

Over 100 riders each day

12,500 employees
in our transit
operations

Achieve your vision for mobility.

We’re ready to listen.

About Transdev
Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.

Copyright 2017, Transdev North America, Inc. All Rights Reserved.

Copyright 2017, Transdev North America, Inc. All Rights Reserved.