San Diego, California —
Fixed Route Bus Operations
Efficient, Environmentally Sensitive Bus Service
The Metropolitan Transit System of San Diego (MTS) serves an ethnically diverse urban and suburban area. To serve its resident population, as well as a large number of tourists, MTS changed its business model in 2007, from operating half its bus operations with multiple contractors to consolidating the same half of their bus operations with Veolia Transportation. Under contract to the MTS, we operate 164 fixed route buses, employ nearly 700 people, and serve nearly 20 million passengers each year in this vibrant coastal city.
By consolidating with one single private partner, MTS realized several million dollars in savings, primarily by streamlining management and key business processes. Our teams have continued to work with MTS to find efficiencies, by sharing field resources and staff, and further refining operational processes. In addition to a rigorous focus on cost management and business process improvements, Veolia Transportation contributed to the partnership by funding the purchase of 26 new Commuter Express buses, thus helping MTS leverage and extend its capital resources. In exchange for a longer-term contract, Veolia was able to make this significant investment, as well as provide a more senior leadership team to operate the contract.
Veolia Transportation and MTS are also partners in finding more sustainable ways to operate vehicles, facilities and offices. For example, all of Veolia’s operator relief vehicles are gas-electric hybrids. Veolia Transportation is also a participant in the field testing of a new hydrogen fuel cell vehicle, in a partnership with the Chula Vista Nature Center. We collaborated with MTS to implement enhanced shoulder operations on freeways to expand the capacity of our system during slow traffic conditions.
The San Diego region has a visionary plan for greatly improved integrated transportation, to be accomplished in phases by 2030. It will integrate new, multi-modal transit services and include an improved highway and road network. Veolia Transportation is very proud of its partnership with the MTS and committed to finding new ways to provide value.